Each property has a unique ICP number which identifies it on the New Zealand electricity network.
You can find this number on your power bill, which is normally located under your invoice number. If you are a Pioneer Energy Retail customer, it’s located on the right-hand side of the second page. It is 15 digits long, mostly containing numbers however it will have a few letters.
If you are with another retailer, your ICP number can usually be found on your meter, or if you provide us with your meter serial number, we can locate it for you.